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PTCL Bill

PTCL bill online October 2024 – Download Ptcl duplicate bill

PTCL Subscriber Information

How can I get a duplicate PTCL bill online?

To get a duplicate PTCL bill online, follow these steps:

  • Visit the PTCL eBill Website: Visit the PTCL Duplicate Bill page at dbill.ptcl.net.pk.
  • Enter Your Information: Provide your PTCL phone number and the account ID. Remember to enter the PTCL number without the area code.
  • Download the Bill: After entering your details, click on the “Search” or “Inquire Bill” button. This will display your current bill. You can then download duplicate ptcl bill in PDF format or print it directly from the website.

How can I check my PTCL bill without ID?

check your PTCL duplicate bill without an account ID, you might face some problems as PTCL normally requires the account ID for security and verification purposes. But there are a couple of ways you might try to access your bill information:

  • Using Your Phone Number: Some PTCL interfaces allow you to access your bill by entering just the PTCL landline number. You would need to visit the PTCL eBill website and enter your landline number to see if it allows you to proceed without an account ID.
  • Customer Service: If online methods do not work without an account ID, your best option is to contact PTCL customer service directly. You can call them at 1218, and explain your situation, and they may be able to provide you with the necessary bill information after verifying your identity through other means.
  • Visit PTCL Office: Visiting a local PTCL office can also be an effective way to resolve this issue. Bring identification and any related documents that can prove you are the account holder or have authorization to access the bill.

Method for paying PTCL bills online

Choose a Payment Method

You can pay your PTCL bill online through several methods:

  • PTCL’s Website: Use the official PTCL website to pay directly.
  • Bank’s Website/App: The most important banks in Pakistan offer the facility to pay bills through their online banking portals and mobile apps.
  • Digital Wallets/E-Payment Services: Services like EasyPaisa, JazzCash, and others allow you to pay your PTCL bill quickly.

How much is tax on PTCL Internet?

The tax on PTCL Internet services in Pakistan varies depending on several factors including the type of service, the billing amount, and the region in which the service is provided. Here’s a general breakdown:

  • General Sales Tax (GST): This is applicable at different rates across provinces:
  • Sindh: 19.5% on Internet services
  • Punjab: 19.5% on Internet services
  • Khyber Pakhtunkhwa (KPK): 19.5% on Internet services
  • Balochistan: 19.5% on Internet services
  • Federal Excise Duty (FED): In Islamabad, the FED is 17% on Internet services.
  • Advance Income Tax (AIT): A withholding tax of 12.5% is deducted as advance income tax, which is applicable nationwide.

About PTCL:

PTCL (Pakistan Telecommunication Company Limited) is the largest telecom provider in Pakistan. Established in 1947 and partially privatized in 2006 with a stake sold to Etisalat of UAE, it remains majority-owned by the Government of Pakistan. PTCL offers a wide range of services including landline telephony, broadband internet, IPTV, and wireless services through its subsidiary Ufone. It has an extensive network infrastructure across the country and is involved in various digital and CSR initiatives. PTCL provides robust customer support through multiple channels.

How can I talk to PTCL customer care?

You can contact PTCL customer care by one of the following methods:

  • Call: Dial 1218 from any phone for 24/7 assistance.
  • Live Chat: Use the live chat feature on PTCL’s website.
  • Email: Send an email to customercare@ptcl.net.pk.
  • Social Media: Contact them through their Facebook or Twitter accounts.

Visit: Go to a PTCL customer service center near you.

How do I complain to PTCL on Whatsapp?

  1. Save the Number: Add the PTCL WhatsApp number, 03312181218, to your phone contacts.

Send a Message: Open WhatsApp, find the newly saved PTCL contact, and send a message with the word “Hi” to start the conversation.

PTCL Helpline:

  • Helpline Number: Dial 1218 from your phone for customer service.
  • Website: Visit www.ptcl.com.pk for more information, service details, and online support.

Where is the headquarter of PTCL district ?

Block-E, Sector G-8/4, Islamabad-44000, Pakistan is home to the PTCL Headquarters.