Sui Southern Gas Company (SSGC) customers in Pakistan can easily contact their dedicated helpline with any complaints or requests for assistance. To guarantee that all complaints and inquiries are handled properly and quickly, SSGC will provide a thorough customer service system by 2024.
How to Contact SSGC Customer Service
Helpline Number: The primary contact number for SSGC customer service complaints is 1199. This helpline is operational 24/7, allowing customers to report any issues they encounter with their gas supply at any time. For general inquiries or service requests, you can also dial (021) 990-21111, which is the main office number.
Email Contact: For those who prefer to communicate via email, SSGC provides an email address for customer queries: customerservice@ssgc.com.pk. This service is suitable for non-urgent communications, allowing you to detail your concerns and receive a response directly to your inbox.
Online Portal: SSGC has an online complaint registration system on its official website. This platform is particularly useful for submitting detailed complaints and tracking the progress of your queries. It requires users to create an account, after which they can submit and monitor their complaints directly.
Mobile App: For added convenience, SSGC offers a mobile app available for both Android and iOS devices. Through the app, customers can not only lodge complaints but also view their billing history, make payments, and access other utility-related services.
Tips for Effective Communication
- Be Clear and Concise: When complaining, clearly describe the issue, providing any relevant account numbers or identifiers.
- Keep Records: Maintain a record of your communications with SSGC, including reference numbers for complaints, which will help in future follow-ups if necessary.
- Use the Right Channel: For urgent issues, using the helpline or mobile app is advisable. For less urgent matters, email or the online portal may be more appropriate.
KARACHI
| Zone | Phone No. |
|---|---|
| Central Emergency Center | 99021167 |
| Help Line | 1199 |
| Gulshan Zone | 99025637 |
| Nazimabad Zone | 99260167 |
| Gulistan-e-Johar | 99261866 |
| F.B Area Zone | 36363118 |
| Maymar / Hijri Zone | 36347146 |
| Landhi Zone | 9924 8368 |
| Malir | 99248422 |
| Hub Zone | 32550216 |
| Society Zone | 34392870 |
| City Zone | 32415871 |
| Lyari Zone | 32425694 |
| Korangi Zone | 35113204 |
| Defence Zone | 35393175 |
| Orangi Zone | 32571351 |
| North Karachi Zone | 36964627 |
This table includes all the key zones in Karachi along with their respective emergency and help line numbers provided by SSGC, making it easy to find the contact information for each specific area. This setup is ideal for quick reference in case of gas-related emergencies or inquiries.
Larkana
| Location | Phone No. |
| Emergency Center | 0741-45777, 0741-43995 |
| Help Line | 1199, 0323-8213275 |
| Larkana City | 43995 |
| Naudero | 47277, 47512 |
| Ratodero | 48767 |
| Kamber | 211053 |
| Dokri | 480 |
| Shahdadkot | 413244 |
| Shikarpur | 513399 |
| Jacobabad Area | 513199 |
| Kandhkot | 3100 |
This table includes emergency and help line numbers specific to Larkana and surrounding areas, making it easy for residents to reach out to SSGC for any gas-related emergencies, inquiries, or services.
NAWABSHAH
| Location | Phone No. |
| Emergency Center | 0241-60600, 0241-61752 |
| Help Line | 1199, 0323-8213273 |
| Nawabshah | 61471 |
| Daur | 977 |
| Sakrand | 917 |
| Nousheo Feroz Area | 723 |
| Moro | 2374 |
| PadIdan | 927 |
| Mehrabpur | 423 |
| Sanghar | 42008 |
This table lists emergency and help line numbers specific to Nawabshah and nearby areas, ensuring that residents have quick access to SSGC for any gas-related emergencies or queries.
SUKKUR |
| Location | Phone No. |
| Helpline | 0323-8213274 |
QUETTA
| Location | Phone No. |
| Emergency Center | 081-9203652 |
| Help Line | 1199 |
| Main Office | 081-9203931 |
| RM Quetta City | 081-9203804 |
| Pishin | 082-6421232 |
| Kuchlak | 081-2891432 |
| Ziarat | 0833-560318 |
| Sibi | 0833-412378 |
| Dhadar | 0832-415237 |
| Belpat | 0832-404107 |
| D.A. Yar | 0838-510587 |
| Usta | 0838-613052 |
| D.M.J. | 0838-710821 |
| Mach | 0832-416477 |
| Mastung | 0843-895429 |
| Kalat | 0844-210833 |
| Hub | 0853-364288 |
This table includes emergency and help line numbers specific to Quetta and nearby areas, ensuring that residents have easy access to SSGC for any gas-related emergencies, inquiries, or services.
HYDERABAD
| Location | Phone No. |
| Emergency Center | 0221-050021, 0221-610190 |
| Help Line | 1199 |
| Hyderabad City | 784380 |
| Kotri | 87041 |
| Badin | 62241 |
| Matli | 900 |
| Tando Mohammad Khan | 41522 |
| Tando Jam | 957 |
| Thatta | 770384 |
| Sujawal | 994 |
| Hala | 2927 |
| Tando Adam Khan | 2338 |
| Shahdadpur | 42188 |
| Matiari | 258 |
| Dadu | 3334 |
| Sehwan | 620423 |
| Mehar | 912 |
This table provides essential contact numbers for emergency services and general inquiries within the Hyderabad region and its surrounding areas, ensuring residents can quickly and easily access SSGC services when needed.
Conclusion
The provided table can be a valuable resource for residents in Hyderabad and its neighboring areas who need to contact the Sui Southern Gas Company (SSGC) for emergencies or general inquiries. The detailed listing of phone numbers for various locations, including the main emergency center and helpline, ensures that residents can access the necessary services swiftly and efficiently. This accessibility is crucial for the timely resolution of issues and for maintaining reliable gas service across the region. Whether it’s reporting a gas leak, resolving billing issues, or seeking customer support, the availability of these contact numbers simplifies communication with SSGC, enhancing the overall service experience for consumers.
frequently asked questions (FAQs)
- How can I contact the SSGC emergency center in Hyderabad?
- You can reach the SSGC Emergency Center in Hyderabad at 0221-050021 or 0221-610190 for any urgent issues related to gas leaks or other emergencies.
- What is the general help line number for SSGC?
- For general inquiries and non-urgent matters, you can contact SSGC’s help line at 1199. This number is available nationwide.
- Where can I call if I have a gas issue in Kotri?
- Residents of Kotri can contact the local SSGC office at the phone number 87041 for any gas-related issues or services.
- What should I do if I smell gas in my home?
- If you smell gas, you should immediately call the emergency number provided for your location and avoid using electrical switches, mobile phones, or any flame within the premises until the issue is assessed by a professional.
- How can I get information about my gas bill in Hyderabad?
- For billing inquiries in Hyderabad City, you can contact the local SSGC office at 784380. They can provide information on bill calculations, payments, and any discrepancies you might find in your billing statement.